La Commission s'engage à assurer la qualité de l'exécution de son mandat. Sa politique d'assurance de la qualité interne délimite l'engagement de la Commission en matière de qualité et définit le cadre général pour le travail visant à assurer et à améliorer la qualité des activités, processus et procédures de la Commission maintenant et dans l'avenir. Cet engagement inclut :

• A comprehensive internal review of its activities, based on internationally recognized best practice, conducted at least every seven years addressing at least the Board’s accountability; transparency; resources; legislative mandate; relationship with postsecondary institutions; requirements for institutional/program performance and institutional self-evaluation and reporting; review of institutions; and collaboration with other quality assurance agencies.
• Un examen externe de la qualité du fonctionnement de la Commission ainsi que de sa conformité aux pratiques exemplaires internationales au moins tous les sept ans.

Les documents ci-après sont des comptes rendus de ces activités :

Rapport d'autoévaluation

To ensure that the Board continues to implement its criteria in a fair, full and consistent manner, PEQAB embarked on a comprehensive internal review of its processes and criteria, and secretariat operations. The self-study was finalized in December 2009.

Report on Self-Study Recommendations

Over the course of 2010, the Board implemented the recommendations of the Self-Study. A report on progress was prepared in November 2010.

External Review Report

It is good practice for quality assurance agencies to undertake an external review of their activities on a regular basis. PEQAB undertook such a review for several reasons:

• Ensure the Board continues to provide sound advice to the Minister
• Ensure that the Board continues to implement its criteria in a fair, full and consistent manner
• Ensure the Board’s own continuous improvement
• Certify the Board’s adherence to international best practice for quality assurance agencies (including regular external review)
• An important step in the Board’s development from a new to a mature agency
• Enhance the credibility of the Board and its decisions
• Support the Board’s leadership in quality assurance

The external review was conducted over a four-month period from December, 2010, to March, 2011. The three-member panel, appointed on the basis of nominations made by the Board, included:

• one international expert in quality assurance: Dr. Steven D. Crow, former President, Higher Learning Commission of The North Central Association of Colleges and Schools, and former INQAAHE Board member. Dr. Crow served as Chair of the review panel;
• one representative of a Canadian quality assurance agency: Dr. Nicholas Rubidge, Chair, Degree Quality Assessment Board (B.C.), President and CEO, College of the Rockies; and
• one former president of an Ontario university: Dr. Lorna Marsden, President Emeritus, former Vice-Chancellor, professor, and member of the Board of Governors, York University.

The panel reviewed documents, including the Self-Study Report and the Report on Self-Study Recommendations, conducted a site visit, and held interviews with Board members, the secretariat, and a wide variety of PEQAB stakeholders.